The services offered by the website www.letouquetgolfresort.com are provided by Le Touquet Syndicate Ltd, located at 1 Fleet Place, London EC4M 7WS (United Kingdom), entered on the Boulogne-sur-Mer company and trade register under no. 775 750 243, and by SAS Du Manoir Hôtel with a capital of €7,000.00, located at 2170 Avenue du Golf le Manoir Hôtel, 62520 Le Touquet Paris Plage (France), entered on the Boulogne-sur-Mer company and trade register under no. 442 091 138.
Customer(s): Refers to the person(s) wishing to sign up for and buy products or services via the website www.letouquetgolfresort.com. All customers acknowledge having read and accepted these terms and conditions of sale before placing an order, having the capacity to enter into a contract with letouquetgolfresort.com, being of age and not being under guardianship or partial guardianship.
Golf Club: Refers to Golf du Touquet
Hotel: Refers to Manoir Hôtel
Resort: Refers to Le Touquet Golf Resort
Services: Refers to the purchase of products or services related to the practice of golf or the purchase of hotel-related services available on the website www.letouquetgolfresort.com, which allows you continuous access to booking tee-off times and buying green fees online and booking stays in our Hotel.
Website: Refers to the website www.letouquetgolfresort.com, created and operated by the companies Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel.
2. Purpose of the Terms and Conditions
The purpose of these Terms and Conditions, which are part of the specific booking conditions for Services described on the Website and form an indivisible whole with them, is to define the obligations of Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel and the Customer, and the conditions for the provision of Services to Customers by Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel.
Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel endeavour to illustrate the Services offered through the Website accurately and realistically. However, it is stipulated that the photos and illustrations related to the descriptions of Services are for illustrative purposes only and are not binding on Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel.
Access to the Services on the Website may exceptionally be closed, cancelled or amended, notably due to weather events or force majeure. Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel cannot be held liable for these cancellations and no compensation will be offered.
4. Acceptance of the Terms and Conditions
All Customers acknowledge having read and accepted these Terms and Conditions prior to ordering any Services. By confirming their booking, they are accepting these Terms and Conditions without reservation.
The Terms and Conditions apply to the exclusion of all other documents, clauses and indications to the contrary, subject to the provisions of internal regulations and the Golf Club and Hotel’s own terms and conditions, which these Terms and Conditions do not contravene.
The applicable Terms and Conditions are those in force on the Website on the date of your order. You can save them or print them out if you wish. You can also get a copy by sending a written request to the head office of Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel.
Having particular regard to the extensions and improvements that may be made to the Service, Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel reserve the right to adapt, revise or change the scope of services offered hereunder at any time. In this respect, the Terms and Conditions can be changed or revised at any time. These changes will be applicable to Services subscribed to after this change.
5. Booking a stay at the Hotel
Individual booking for a hotel stay of one to three nights: a booking is confirmed once we have received a deposit amount in our bank account equal to the cost of the first night.
Individual booking for a hotel stay of four or more nights and group bookings: a booking is confirmed once we have received a deposit amount in our bank account equal to 50% of the full estimated cost of the stay.
5.2 Cancelling a hotel booking
Individual booking: If the booking is cancelled less than two weeks before the arrival date, the deposit paid will be retained in full as the cancellation fee.
Group booking (8 or more people):
– If some of the room bookings are cancelled (up to four rooms) less than two weeks before the arrival date, that share of the deposit paid will be retained as the cancellation fee.
– If the entire booking is cancelled less than two months before the arrival date, the deposit paid will be retained in full as the cancellation fee.
6. Green fee orders
Bookings and purchases made by the Customer are processed by an online booking and purchasing system available on the Website. These Terms and Conditions must be accepted before the order is placed.
The Customer confirms the truthfulness and accuracy of the information provided when placing the order, which is required for processing purposes. For the purposes of placing their order, Customers must confirm the truthfulness, completeness and compliance of the information provided to www.letouquetgolfresort.com. Www.letouquetgolfresort.com cannot be held liable, vis-à-vis the Golf Club or the Customer, for the potentially damaging consequences to the Customer of a false declaration, the Customer’s inability to demonstrate their status to the Golf Club or any data entry errors. In this situation, all costs incurred will be and will remain the Customer’s responsibility.
This information is needed by Le Touquet Syndicate Ltd to process your request. It is recorded in our customer file and the right to access and correct it may be exercised by simple request under the conditions defined in the present document, as per paragraph 11.
Acceptance of an order by www.letouquetgolfresort.com takes the form of an order confirmation sent to the email address provided by the Customer or, failing this, when payment is made online by credit card. Your credit or debit card is immediately charged.
In the event that Le Touquet Syndicate Ltd is forced to change or cancel a confirmed order due to an external event, Le Touquet Syndicate Ltd will inform the Customer by email, sent to the email address provided in the order. The amount paid will be refunded to the Customer in full.
Any Service interrupted, cut short or not redeemed by the Customer will not be eligible for a refund from Le Touquet Syndicate Ltd.
6.1. Cancelling a booking
Any green fee cancellation must be advised by the Customer by replying to the confirmation email. Cancellations cannot be made by contacting the Golf Club directly (either by phone or email). The only valid way to cancel is via the confirmation email.
Customers can cancel their green fee until tee-off time. After this time, the booking will be charged in full.
The booking is effectively cancelled when the Customer receives an email from www.letouquetgolfresort.com confirming the cancellation. The amount paid by the Customer for the order will then be refunded minus a 10% administration fee. If the Customer has booked more than one green fee at the same price, they will receive one green fee refund per booking every 24 hours.
6.2. No-show by the Customer/golfer
In the event of a no-show (booking not cancelled in the time frame specified on the Website and the Customer does not turn up on time for the booking), the amount paid for the order will be definitively acquired by Le Touquet Syndicate Ltd.
6.3. Late arrival of the Customer/golfer
The Customer must arrive at the Golf Club in sufficient time so as not to hinder its smooth running. In this respect, it is usual for the Customer to arrive 30 minutes before their reserved tee-off time.
If the Customer is going to be late, they should notify the Golf Club as soon as possible. The Golf Club will then make a concerted effort, with no obligation on its part, to find the Customer a new tee-off time. Le Touquet Syndicate Ltd can in no way be held liable for the Golf Club’s inability to make such an offer to the Customer.
7. Golf Club conditions of entry
The Customer must at all times comply with the internal regulations of the Golf Club they are in (including handicap, dress code and arriving in advance of tee-off time).
Le Touquet Syndicate Ltd can in no way be held liable for the playing conditions at the Golf Club (course repairs, bad weather, winter greens, etc.).
If these events result in a total or partial refund in accordance with the internal regulations in force at the Golf Club, the Customer can ask firstname.lastname@example.org for their order to be refunded in full or in part, subject to a written confirmation from the Golf Club of the refund conditions in force under their internal regulations.
8. Prices and offer validity period
Prices are shown in euros, including VAT at the rate in force on the day the order is placed. They include provision of the Services described in the order, excluding any additional charged services that might be offered by the Golf Club (meals, drinks, driving range, etc.) or Hotel (laundry, breakfast, etc.) and transport costs.
Our prices are valid for as long as they remain online on the Website and may vary in real time. Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel reserve the right to change their prices at any time without notice.
The order confirmation email will show the price including VAT.
9. Payment method
Customers can pay for their Golf Club orders by credit or debit card (Visa, Eurocard or Mastercard) online on the Website via the MangoPay secure payment platform.
Le Touquet Syndicate Ltd reserves the right to refuse to honour an order from a Customer who has not settled a previous order in full or in part, or with whom a payment dispute is being resolved.
10. Force majeure
Force majeure refers to any unforeseeable, insurmountable event external to both parties that prevents either the Customer, www.letouquetgolfresort.com or the Golf Club from performing all or part of the obligations assumed. This includes but is not limited to strikes, uprisings, riots, bans issued by government or public authorities, bad weather and damage to the golf course by a third party. It is expressly agreed that force majeure releases both parties from fulfilling their reciprocal obligations and that each party will bear the resulting costs.
11. Right of withdrawal
The right of withdrawal is not applicable to the Service under Article L 121-20-4 of the French Consumer Code, which states: “the provisions of Articles L. 121-20 and L. 121-20-1 are not applicable to contracts whose purpose is the provision of leisure services that must be provided on a set date or at set intervals”.
12. The right to access and amend data
Pursuant to the French Data Protection Act 78-17 of 6 January 1978, you can access your personal data held by Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel at any time and ask for it to be changed or erased. To do this, simply email your request to email@example.com or write to us with your surname, first name, address and customer reference at the following address: 4 rue Lamennais, 75008 Paris. For security reasons, you may be asked for a copy of your identity document at this point.
The information provided when you made your Hotel reservation is needed by SAS Du Manoir Hôtel and the information provided when you placed your Golf Club order is need by Le Touquet Syndicate Ltd to process your request. The only recipients of this information are www.letouquetgolfresort.com and the Resort involved with your order. By accepting these Terms and Conditions, you are accepting that we will transmit this information as part of your booking request.
It is recorded in our customer file and the right to access and correct it may be exercised under the conditions outlined above. You may receive promotional offers from our company for similar products and services to those you ordered.
Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel advise Customers that this information will be used by their internal departments and/or branches to improve and personalise communications, mainly through the sending of newsletters and special offers (great deals, golf news, competitions, etc.).
In addition, Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel remind Customers that if they change their mind and no longer wish to receive these emails, they can unsubscribe at any time via the link in the last email they received.
13.1 Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel assume the obligation to implement the resources needed to provide the Services offered. To this end, Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel endeavour to make their Website permanently available. However, maintenance, security or other incidents on the telecommunication networks may lead to access being temporarily suspended or interrupted.
The security of telecommunication networks cannot be guaranteed by Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel, who cannot be held liable for the transmission of information, the consequences of a security failure or the reliability of the connection terminal used by the Customer. Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel cannot be held liable for any consequences resulting from a transmission error or data entry error by the Customer.
13.2 The Services offered on the Website comply with the current French laws and standards applicable in France. The photographs, text, graphics, information and characteristics reproduced to illustrate the Services are not legally binding.
13.3 Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel can in no way be held liable for any indirect damage and in particular any business loss, moral damages or financial loss, including any loss of profits caused by, originating from or based on the use of Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel’s Services, arising in connection with access to or use of these Services by the Customer, failure to abide by the Terms and Conditions or Website conditions of use or its content, or any infringement of third-party rights.
Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel’s liability, whatever the cause or form of legal action, cannot be greater than the total amount of the Service paid for by the Customer.
14. Conditions of access to the website www.letouquetgolfresort.com
All components of the Website (including domain names, overall structure, tree structure, text, trademarks, graphics, graphic charts, icons, logos, sounds, photos, animations, databases and the Website itself) are the property of Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel and their use requires legal permission.
The Website is therefore protected by national and international legislation pertaining to intellectual property rights, in particular those relating to trademark law and copyright. Consequently, any reproduction, representation, redistribution, use, distribution, copying, misrepresentation, transmission, adaptation, decompilation or translation, in whole or in part, on any electronic or other medium, now or in the future, is strictly forbidden without the prior express written consent of Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel.
Also, no rights or licences to any element of the Website will be assigned without the prior express written consent of Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel or the third party who holds the rights to those elements.
Breach of these rights attributed to Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel may constitute an act of counterfeiting, civil fault or infringement of image or individual rights, resulting in the offender being held civilly and criminally liable. This is particularly the case for images and photographs of people and places appearing on the Website, which are the property of Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel and/or used by Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel with the consent of the rights holder.
Likewise, the information databases are protected by the law, so that any extraction or attempted extraction of substantial quantitative or qualitative information, in whole or in part, may result in the offender being held civilly and criminally liable.
15. General provisions
If one or more clauses in the Terms and Conditions are considered to be invalid or declared as such pursuant to a law or regulation, or following a final court decision, the other clauses in the Terms and Conditions will remain in force to their full extent.
Records stored in Le Touquet Syndicate Ltd and SAS Du Manoir Hôtel’s IT system constitute proof of any operations carried out by the Customer and are admissible as evidence of orders placed and information provided.
16. Governing law and disputes
These Terms and Conditions are subject to French law. Any dispute arising from these Terms and Conditions will come under the exclusive jurisdiction of the French courts.
GENERAL TERMS AND CONDITIONS OF SALE
Le Touquet Syndicate Ltd – R.C.S Boulogne-sur-Mer 775 750 243
SAS Du Manoir Hôtel – with equity of €7,000 – R.C.S Boulogne-sur-Mer 442 091 138
Head office: 2170 Avenue du Golf le Manoir Hôtel, 62520 Le Touquet Paris Plage